Shipping & Returns
Shipping & Return Policy
STANDARD SHIPPING COST
Canada, Mexico & International
Standard Mail International – $16.25
Priority Mail International – $40.00
SHIPPING LOCATIONS
We offer shipping to the United States, Canada, Mexico and some international destinations. Please contact us for more information about international shipments.
SHIPPING METHODS AND OPTIONS
Most orders are shipped with FedEx, USPS & UPS. AAE will always attempt to use the shipping method selected at check out or the next best time-efficient method allowed for the products being shipped. Multiple shipping methods may be used for an order, depending on the methods available for items in that order.
Whenever possible, AAE offers the following shipping options:
- FedEx 2 Day (2 business days)
- Orders are shipped Monday – Thursday
Most orders ship within 48 hours. Orders are typically processed and shipped within 1-2 business days following the day the order was placed. Our business days are Monday – Thursday, and do not include Fridays, weekends and holidays.
TRACKING YOUR SHIPMENT
You will receive an email notification when all or part of your order ships. The email will provide the necessary information needed to track your shipment.
SALES TAX
Where applicable, AAE will charge sales tax on taxable items. Sales tax is calculated on the cost of the taxable merchandise. Depending on state-specific regulations, sales tax may also be assessed on shipping and handling costs.
RETURN POLICY
Most merchandise purchased directly from AAE in new, unused, and resalable condition, and returned within 30 days will receive a refund or exchange. All merchandise for return or exchange must be accompanied by a valid receipt. Eligible refunds are processed to the original payment method used for the order within 3-5 business days of receiving the returned merchandise.
RETURN ADDRESS
Arizona Archery Inc.
Attn: Returns Department
2781 N. Valley View Drive
Prescott Valley, AZ 86314
We do not accept returns or exchanges for items such as custom cut or printed merchandise and special orders. Other restrictions may include inspection of the item by an authorized service center.
ADDRESS
2781 N. Valley View Drive
Prescott Valley, AZ 86314
CONTACT
Phone: 928-772-9887
Fax: 928-772-6287
Office Hours:
Monday – Thursday
6:00 a.m. – 5:00 p.m.